Friday, July 16, 2010

Bounced email?

my yahoo email address keeps bouncing so I have added another email address that works fine. How do I stop the bouncing email being used? Can I change the email address that is listed in my groups so that the bouncing email is not used and all emails go the email address that does work?

Bounced email?
Customize your preferences and manage the email addresses you use for subscriptions. Just click My Email Preferences in the upper right of the My Groups page.





Note: You must be signed in with your Yahoo! ID in order to access your preferences.


http://groups.yahoo.com/myprefs


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If group messages sent to your email address are returned to Yahoo! Groups as undeliverable ("bouncing"), your Yahoo! Groups account may be temporarily disabled.





Messages can be returned for several reasons:





Your mailbox may be full -- try deleting messages from your Inbox.


Your ISP may have a backlog of email to process -- contact your ISP.


Your ISP may be blocking email from Yahoo! Groups -- contact your ISP.


In many cases, Yahoo! Groups can automatically reactivate your account once the delivery problem is solved. However, this process can sometimes take a few days. To immediately reactivate your account:





Visit your My Groups page.


Look for a bounce alert near the top of the page.


Click Go to My Email Preferences.


Click Unbounce next to the bouncing email address.


This immediately sends an email to your mailbox. If it’s no longer bouncing, you’ll receive that email. Click on the link in the email.


Note: Reactivating your account will NOT immediately restore email delivery. The change in your status still needs to be propagated to all your groups. Usually, this happens within hours, but there may be occasions (particularly if you’re in a group with more than 75 members) when it may take a day or more.
Reply:Yahoo has paid, trained TECHS who can help you with your question or problem. Make certain to go into much detail so they understand what information you need. (Simply copy and paste the question you've asked here into the form and add more details if necessary.)





Here's a link to a Yahoo! Mail Errors and Problems Reporting Form:


http://help.yahoo.com/l/us/yahoo/mail/ya...





Here's a link to a Yahoo E-Mail Help Request Form:


http://help.yahoo.com/l/us/yahoo/mail/ya...





Use this form to report incidents of abuse or harassment.http://help.yahoo.com/l/us/yahoo/mail/ya...





Customer Service: 1-408-349-1572


Yahoo contact information is:


Yahoo! Inc.


701 First Avenue


Sunnyvale, California 94089





Phone (408) 349-3300


Fax (408) 349-3301





Office Hours 8:30 a.m. to 5:00 p.m. PST





Beware: I was informed phone calls are not free and can be very costly!





PS: On the very top right-hand corner of your Yahoo Mail screen there is a link to HELP.





TO BETA USERS:





If you are experiencing many errors or don't like the new Yahoo Beta Mail, here's a link which will switch you back to Yahoo Classic Mail:


The page will simply say: "Do you really want to opt out?"


Click on: YES!


http://us.mg1.mail.yahoo.com/dc/optout?s...


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